Terms of Service

Last updated: 29 October 2026

These terms apply to the software and services offered by Navkirti (“Navkirti”, “we”, “us”), including Navkirti School ERP, school websites, mobile apps and custom software (together, the “Services”). By signing up for or using the Services, the school or organisation (“you”) agrees to these terms.

1. The Services

We provide cloud software on a subscription basis. The modules, users, storage and support included depend on the plan you choose, as shown on our pricing section or in your quotation. We may improve or change features over time; we will not remove a core feature from your paid plan during a period you have already paid for.

2. Your account

  • You are responsible for the accuracy of the data you enter and for keeping your login details safe.
  • You decide who in your organisation gets access, and you are responsible for their use of the Services.
  • You must have the right to store the personal data of students, parents and staff that you enter, and you must use it only for running your institution.

3. Trial, fees and payment

  • New customers may get a free trial (normally 30 days). At the end of the trial you can choose a paid plan or stop.
  • ERP fees are charged per active student per year, subject to the plan's minimum. Website plans are charged per year (or per month where offered).
  • Fees are payable in advance. Taxes such as GST are charged extra as applicable.
  • If the number of active students rises during the year, we may adjust the next invoice.

4. Renewal and expiry

Plans run for the period paid. We send reminders before the end date. After expiry there is a grace period (normally 15 days), after which the ERP becomes read-only and paid website features are switched off until renewal. We do not delete your data because a plan has expired.

5. Your data

All data you enter belongs to you. We process it only to provide the Services, as described in our Privacy Policy. On request, we will give you an export of your data in a common format (such as Excel/CSV). If you ask us to delete your account, we will delete your data within a reasonable time, except where the law requires us to keep records.

6. Acceptable use

You must not use the Services to send spam, upload unlawful or harmful content, try to break or overload our systems, or access another customer's data.

7. Availability and support

We work to keep the Services available at all times, but short interruptions for maintenance or reasons outside our control can happen. Support is provided through the channels included in your plan (email, WhatsApp, phone).

8. Limitation of liability

The Services are provided on an “as is” basis. To the extent allowed by law, our total liability for any claim is limited to the fees you paid us for the Services in the 12 months before the claim. We are not liable for indirect losses such as loss of profit or reputation.

9. Termination

You can stop using the Services at any time. We may suspend an account that breaks these terms or has unpaid dues, after giving notice where reasonable. Refunds are covered by our Refund & Cancellation Policy.

10. Changes to these terms

We may update these terms. Material changes will be informed by email or a notice in the software. Continued use after a change means you accept the updated terms.

11. Governing law

These terms are governed by the laws of India, and courts at Muzaffarnagar will have jurisdiction.

12. Contact

Navkirti, Adarsh Colony, Link Road, Muzaffarnagar
info@navkirti.co.in / +91 85349 62714